Privacy Policy

Last updated: 2025-09-01

We build tools that help productions and talent work together. That requires care with personal data. This Privacy Policy explains what we collect, why, and how you can control it.

Who we are

Tiram (“we”, “us”) operates software for casting, scheduling and booking. If you have questions, email legal@tiram.app.

Scope

This policy applies to our websites, the Tiram app for talent, and production-facing tools at tiram.app/production. Where productions import or enter talent data, they are the controller for that data; we act as a processor.

Data we collect

Account & contact

Name, email, role, company, phone and basic preferences.

Talent profile (optional)

Attributes used for casting (e.g., measurements, skills, languages) and self-submitted media. Sensitive categories are minimised and always optional.

Usage & device

Logs, device info, and diagnostics to secure the service and improve reliability. We don’t sell your data and we don’t run third-party ads.

How we use data

  • Provide, secure and improve the service
  • Send essential service communications (e.g., confirmations, reminders)
  • Reply to support requests and operate account billing
  • Comply with legal obligations

We rely on consent (for optional fields and marketing), contract (to provide the service), legitimate interests (security, analytics), and legal obligation (records).

Sharing

We use vetted sub-processors for hosting, email and analytics under DPA terms. We disclose information to law enforcement only when legally required.

Retention

We keep data only as long as needed for the purpose collected or as required by law. Talent media can be withdrawn by the owner or by the production that uploaded it.

Security

We apply role-based access, encryption in transit, and audit trails for key actions. Access to production data is limited to authorised staff under confidentiality.

International transfers

Data may be processed outside your country. We use appropriate safeguards such as SCCs or equivalent mechanisms where required.

Your rights

You may request access, correction, deletion or portability of your personal data. For talent data managed by a production, contact the production first; we’ll assist as processor.

Children

We do not knowingly collect data from children without verifiable consent from a parent or legal guardian where required by law.

Changes

We’ll update this policy when needed and change the “Last updated” date. Substantive changes will be communicated via in-product notice or email where appropriate.

Contact

Email legal@tiram.app for any privacy questions or requests.